Line up the items in an estimate
Separate clinical costs from travel, lodging and interpretation, and list what to confirm.
Start with thisMALAYSIA / MEDICAL FIELD NOTES
Regenerative medicine in Malaysia.
Plan costs, travel and follow-up first.
Choose stem-cell or exosome care with a clear understanding of the evidence, risks and costs. Know the costs and whom to contact after travel, with consultation options and a travel plan around your goals. Clinicians assess treatment suitability and the care offered.
WHAT YOU CAN ASK US / THREE EXAMPLES
Three things we can work through with you
Decide what to ask a provider
List what to confirm about the clinician, facility licence, product and manufacturer, registration and consent process, and coordinate your enquiry to the provider.
Start with thisCheck contact and follow-up points
Gather contacts, access to records, where to seek care if symptoms occur and who pays into a pre-travel list of questions to confirm with each provider.
Start with thisYOUR LIFE / BONA TRUST
An informed choice you can feel comfortable with.
Understand the explanations and evidence, and make a medical choice you feel informed about, with clarity on costs and whom to contact after travel. We propose relevant consultation options and a travel plan, and work through cost items, timing and whom to contact about follow-up. We explain scope and fees before you engage us. Clinicians decide diagnosis, suitability and treatment; each provider confirms what it can offer.
Start by separating the terms.
Stem cells
Cells with self-renewal and differentiation capabilities. Source, processing, quality and administration vary; the term alone cannot define a treatment.
Conditioned medium
Liquid collected from cell culture after cells are removed. Its contents and purification depend on production; it is distinct from the cells themselves.
Exosomes
A type of extracellular vesicle, not a synonym for all conditioned medium. Verify identity, purity, dose and evidence for the specific indication.
Authorisation and evidence: check both.
A facility licence, product registration and evidence for a particular condition answer different questions. Use NPRA CGTP guidance as a starting point, then verify the named product, manufacturer, indication and current regulatory status.
Research findings or personal testimonials do not guarantee an individual outcome.
Ask a clinician about known risks such as infection or immune reactions, unresolved risks, and issues related to quality or administration. Include established care and alternatives in the discussion.
Your questions for the clinician.
This checklist stays on your device. Choices are not sent with enquiries or analytics. It does not diagnose or assess suitability.
From the estimate to the journey home.
Request an itemised estimate
Separate clinical costs from travel, lodging and interpretation. Confirm unexpected care, cancellation and refunds, currency and payee.
Agree who handles follow-up
Before departure, agree local and home-country contacts, emergency care and access to records. Travel insurance may exclude planned treatment and related events.
BONA TRUST / CONSULTATION PREPARATION
Turn an informed choice into a travel plan.
We work through consultation options, a travel plan, costs and timing around your goals. Clinicians provide diagnosis and treatment; Bona Trust confirms its support scope and fees before engagement.
Medical travel consultationQUESTIONS & ANSWERS
Questions before your next step.
01Are stem cells and exosomes the same?
No. Stem cells are cells; exosomes are a type of extracellular vesicle released by cells. Conditioned medium is different again. A name alone does not establish composition, quality or clinical effects.
02Are outcomes or safety guaranteed?
No. Assessment depends on the product, administration route, condition and research stage. Ask a clinician about likely benefits, known and unknown risks, alternatives and the option of no intervention.
03What should I ask a provider?
Check the clinician, facility licence, product and manufacturer, registration or authorisation, intended indication, consent process and emergency arrangements separately. A facility licence does not establish product approval.
04What belongs in a written estimate?
Separate consultation, tests, product, procedure, follow-up, interpretation, travel and accommodation. Confirm additional investigations, adverse-event care, cancellation terms, currency and payment dates.
05How should I plan follow-up after returning home?
Before travel, agree contact details, access to records, where to seek care if symptoms occur and who pays. Discuss continuity of care with your usual clinician.
06Does Bona Trust provide medical treatment?
This page supports information organisation and consultation preparation. Bona Trust does not use it to diagnose, determine treatment suitability or guarantee results. Any coordination scope and charges are confirmed in advance.
BONA TRUST / COORDINATION
The role of Bona Trust
Bona Trust helps organise your objectives, timing and questions for providers. Clinicians and medical institutions determine diagnosis, suitability, treatment and risk explanations. Coordination scope, fees and contracting parties are confirmed individually.
YOUR NEXT STEP
Medical travel consultation
Start with your purpose and travel timing. Do not enter diagnoses, medical history, medicines or test results.
What your consultation helps you decide
- Tell us the life you want to buildWe discuss your goals, circumstances, budget and timing to understand what matters to you.
- Receive options and a tailored proposalWe propose options with reasons for recommending them, and explain scope, fees, schedule and contracting parties so you can compare and decide.
- Move from your decision to next stepsWe refine the options with you and turn your chosen plan into arrangements and next steps, confirming scope and fees before you engage us.